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Tuesday, August 4

Communication Breakdown (Led Zeppelin)

Communication is the most important aspect of relationships.  It allows us to share interests, aspirations and concerns, to support each other, to organize our lives and make decisions, and to work together. Good communication is about the way we talk and listen and about our body language. We can all learn how to improve the way we communicate.

When you talk, try to:
·         Think about what you want to say and what you are feeling when you say it
·         Be clear about what you want to communicate
·         Be clear about your message so that the listener hears it accurately and understands what you mean
·         Talk about what you want and feel – use ‘I’ statements such as ‘I need’, ‘I want’ and ‘I feel’
·         Share positive feelings, such as what you appreciate and admire about them, and how important they are to you.

When you listen, try to:
·         Keep comfortable eye contact.
·         Lean in and make gestures to show interest and concern.
·         Have a fairly relaxed posture with your arms and legs uncrossed.
·         Face the speaker – don’t sit or stand sideways.
·         Avoid distracting gestures such as fidgeting with a pen, glancing at papers, or tapping your feet or fingers.
·         Be aware that physical barriers, noise or interruptions will make good communication difficult.
·         Show genuine attention and interest.

Non-verbal communication
When we communicate, we can say a lot without speaking. Our body posture, tone of voice and the expressions on our face all convey a message. If our feelings don’t fit with our words, it is often the non-verbal communication that gets ‘heard’ and believed. Notice whether your body language reflects what you are saying.

Take it to the Next Level

Diffuse a stressful or awkward communication….

·         Look for humor in the situation.  When you or those around you start taking things too seriously, find a way to lighten the mood by sharing a joke or amusing story.
·         Be willing to compromise.  If you realize that the other person cares much more about something than you do, compromise may be easier for you and a good investment in the future of the relationship.
·         Agree to disagree, if necessary, and take time away from the situation so everyone can calm down. Take a quick break and move away from the situation.

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